Festive Fingerprints (Ages 12-16)

Cancellation Policy

Booking and Participation Policy Full Customer Booking Terms and Conditions and Privacy Policy are linked at checkout and downloadable on our website. Read the workshop description. Bookings Booker must be 18+. Check date, time, venue and age range; exceptions need approval. Participant information and support Give accurate participant/emergency details and complete forms. Contact The Evidence Academy (TEA) about allergies, medical conditions, accessibility or support needs to discuss arrangements and reasonable adjustments before booking. No diagnosis needed. TEA does not provide toileting or personal care; those needing it must attend with a parent/carer. Supervision A responsible adult must stay at the venue to supervise under-12s. Drop-off for ages 10–11 needs TEA’s prior agreement; do not assume it is available. Ages 12–16 normally allow drop-off, subject to confirmation. Keep agreed arrangements. Non-participating siblings, including babies, cannot enter the room. Arrival and collection Report to Karina on arrival/departure. Under-12s need an authorised adult for arrival and collection. Independent travel at 12+ needs written parent/carer permission and TEA’s agreement. For drop-off, parents/carers must stay contactable. Collect at the advertised finish time. Late collection: £1 per minute after a five-minute grace period; exceptions may apply. Safety and clothing Follow safety instructions and wear required PPE. Cover legs, wear flat, fully enclosed shoes and tie back long hair. Materials may stain. TEA may stop unsafe activities. Cancellations, refunds and transfers Email karina@theevidenceacademy.co.uk. Standalone refunds: 7+ days’ notice—payment less £2.50 per booking; 48 hours to under 7 days—50%; under 48 hours or non-attendance—normally none. Deductions reflect unavoidable loss; statutory rights apply. One free transfer may be agreed, normally 7+ days ahead, subject to availability; later requests considered. Transfers do not reset refund entitlements. No automatic 14-day cooling-off for fixed-date leisure workshops. If TEA cancels or significantly changes a session, choose a full refund or an alternative. Complaints and privacy Formal complaints should normally be emailed. TEA aims to acknowledge within 3 working days and respond within 15 working days. Promotional photos need separate optional consent. Provider: Karina Northover t/a The Evidence Academy, Clyde Offices, 48 West George Street, Glasgow G2 1BP. Tel: 07387 347314